Terms and Conditions

Here you will find the terms and conditions for the trainings of KuschelRaum.
By booking one of our offers, you agree to them.

1. Scope of Application
These General Terms and Conditions apply to all training courses offered by KuschelRaum – Bewusst berühren, represented by Angeline Anett Heilfort (hereinafter referred to as „Provider“).
Any deviating or supplementary agreements must be in writing.

2. Conclusion of Contract
The contract is concluded upon the binding registration of the participating person and confirmation by the provider. Registration is binding.

3. Payment Terms
Payment of the training allowance is due upon receipt of invoice. Payment dates are binding. Failure to pay the allowance does not constitute cancellation. Late payment may result in reminder fees and further legal action.

4. Cancellation or changes by the provider:
If a training course cannot be held for reasons attributable to the provider, any payments already made will be fully refunded. No further claims exist.

If a training course cannot be carried out as planned due to force majeure or other circumstances beyond the provider’s control, the provider is entitled to cancel, postpone or adapt the training course in a reasonable manner.

In the event of a complete cancellation or a significant change to the training course, the participant has the right to withdraw. Any payments already made will be refunded in this case. No further claims exist.

The provider reserves the right to make reasonable changes to content, dates, or individual program elements, provided the overall nature of the training remains unchanged. Such changes do not constitute grounds for withdrawal.

5. Use of training content and documents
All content, documents, and digital and printed materials provided as part of the training are intended exclusively for the personal use of the participant.

The application of the content provided is undertaken independently within the context of one’s own professional or personal practice.

The use of the training materials or substantial parts of the training for the placement, training or education of third parties, as well as any distribution, reproduction, publication, translation or other commercial use – even in part – is not permitted without the express written consent of the provider.

The automated analysis of the work to obtain information, in particular about patterns, trends and correlations, in accordance with Section 44b of the German Copyright Act (“Text and Data Mining”) is prohibited.

6. Right of withdrawal for digital content
The right of withdrawal for digital content (e.g. videos, PDFs) expires in accordance with § 356 para. 5 of the German Civil Code (BGB) as soon as the execution of the contract has begun and the participating person has expressly agreed to this in advance.

7. Confidentiality and Recordings
All personal information, experiences, and processes shared by Participants and other persons present during the training are strictly confidential.
 The Provider will only take photographs or video recordings with the express consent of the persons concerned.

Participants are not permitted to make audio recordings, video recordings, or photographs during the training without the 
Provider’s prior written permission.
 Such consent is entirely voluntary and may be withdrawn at any time with future effect.

8. Liability
The provider is liable for damages only within the scope of the statutory provisions. Liability for indirect damages, consequential damages, lost profits, loss of earnings or other financial losses is excluded to the extent permitted by law.

The provider accepts no liability for personal items brought to training events.

The application of the content, methods, exercises, and suggestions provided during the training is the sole responsibility of the participant. The provider accepts no liability for damages arising from the implementation, interpretation, or dissemination of this content.

The training programs are not intended for the diagnosis or treatment of medical or mental illnesses and do not replace medical, psychotherapeutic, or therapeutic treatment. In cases where such conditions are present, it is the responsibility of the participant to seek expert medical or therapeutic support.

9. Personal Responsibility and Boundaries
The training programs serve professional and personal development. They do not constitute psychotherapy, medical or therapeutic treatment and do not replace such treatment.

Participation is at your own risk. Each participant decides for themselves to what extent they engage in exercises, self-discovery processes, and practical components.

In the case of existing mental or physical illnesses or burdens, it is the responsibility of the participating person to clarify before the start of the training whether participation is advisable.

If existing issues, prior experience or limitations could impair participation in the training or individual training content, the participating person is obliged to inform the provider before the start of the training.

10. Data Protection
The provider processes personal data of the participating persons exclusively within the framework of the legal provisions.

The collected data will be used exclusively for internal purposes, in particular for contract processing, organization of training, accounting, quality assurance and for our own information and marketing purposes (e.g. newsletters).

Personal data will not be passed on to third parties unless there is a legal obligation to do so or an official order to do so.

The provider strives to ensure the highest possible level of data security in accordance with the current state of the art. Liability for damages resulting from malicious hacking attacks or other security breaches that cannot be prevented with reasonable effort is excluded to the extent permitted by law.

11. Final Provisions
Should individual provisions of these Terms and Conditions be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.

The laws of the Federal Republic of Germany apply. The place of jurisdiction is – to the extent legally permissible – the registered office of the provider.

You’ve decided to participate in a training course or training retreat offered by KuschelRaum. Your place is secured; so far, so good.
But what if you become ill (at short notice)? According to our cancellation policy (see Terms and Conditions), we retain the training fee, and you cannot participate in a later training session (without incurring further costs).
This is a (financial) risk. (If you’re now considering how big the risk is for you, imagine it affects three or four people, and it’s our risk. That’s why we have Terms and Conditions.)

There’s a cost-effective solution: insurance in case of seminar cancellation, should you need to withdraw.
We hope this information is helpful – perhaps such insurance will alleviate any potential stress in the event of cancellation…